Free shipping over $99 — what actually qualifies
Quick answer: Free US shipping usually kicks in when your cart qualifies at $99+ before shipping — confirm the threshold and eligibility at checkout.
What usually qualifies
- Eligible items shipping to the 48 contiguous United States
- Cart total meeting the free-shipping offer shown on the site (currently over $99)
- Rates still calculate at checkout by address and method — the cart is source of truth
What does not
- Alaska, Hawaii, territories, PO boxes, APO/FPO, and international (not offered on the current shipping policy)
- Assuming every SKU is “free overnight” — delivery windows after dispatch still differ by category
Furniture tip
A single Signature crate or litter enclosure often clears $99 alone. Accessories under $99 may need a second piece for free shipping — or pay the calculated rate honestly.
Timing (honest)
Orders are typically processed in 1–3 business days. After dispatch: accessories/beds/travel often 3–7 business days; furniture often 5–10 business days. Check the product page for any SKU-specific warehouse note.
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